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Customer Experience .

November 16, 2023
Blog

Optimizing the F&I discovery phase: The secret to creating the ultimate business office experience

In the world of automotive financing, the ‘discovery phase’ is often underestimated but plays...

September 14, 2023
Blog

How to reduce turnover and increase profitability in the business office

Discover the transformative power of F&I training in bringing profitability to dealerships. Uncover how effective training not only boosts performance but also revolutionizes customer experiences, all while delving into the nuances of available programs and certifications designed to elevate F&I managers' expertise and dealership success.

August 22, 2023
Blog

Best practices for creating memorable customer experiences in dealerships

Discover the proven best practices for creating memorable customer experiences and find out how to receive expert assistance with elevating your dealership's approach for long-term success.

September 21, 2021
Blog

LGM improves claims payment service through 24/7 online support service for dealers

As of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.

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